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Privacy Policy version 1.0

Last updated: October 24, 2025

1. Introduction

Welcome to Bee Convert ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video conversion service at beeconvert.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Video Files: When you upload videos for conversion, we temporarily process these files on our servers
  • Conversion Settings: Your preferences for video format, quality, resolution, and other conversion parameters
  • Contact Information: If you contact us for support, we may collect your email address and any information you provide

2.2 Information We Collect Automatically

  • Usage Data: Information about how you use our Service, including pages visited and features used
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Log Data: Server logs including timestamps, IP addresses, and request details

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our video conversion service
  • To process your video files according to your specifications
  • To improve and optimize our Service
  • To provide customer support
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

4. Data Storage and Retention

4.1 Video Files

  • Your uploaded videos are processed and temporarily stored on our servers
  • Original files are automatically deleted within 24 hours after conversion
  • Converted files are available for download for 7 days, then automatically deleted
  • We do not store your videos permanently or use them for any other purpose

4.2 Other Data

  • Usage logs are retained for 30 days for security and performance monitoring
  • Support communications are retained for 1 year
  • Analytics data is anonymized and retained for up to 2 years

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • All data transmission is encrypted using SSL/TLS
  • Servers are secured with industry-standard security measures
  • Access to personal data is restricted to authorized personnel only
  • Regular security audits and updates are performed

6. Third-Party Services

We may use third-party services to provide our Service:

  • Cloud Storage: For temporary file processing and storage
  • Analytics: To understand usage patterns and improve our Service
  • CDN: For faster content delivery

These third parties have their own privacy policies and we do not control their practices.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze usage patterns
  • Improve our Service performance

You can control cookie settings through your browser preferences.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data

To exercise these rights, contact us at privacy@beeconvert.com

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@beeconvert.com

Support: support@beeconvert.com

Website: beeconvert.com